Fees collected. Parents informed. Automatically.

Parent accounts are created by the school administrator, not by the parent. Once a parent is linked to a student, they receive a phone number/email and a temporary password by SMS, and set a permanent password on first login.

Online payments run through Theteller, covering Mobile Money and card. Schools can also record and verify cash, bank transfer, Mobile Money outside the portal, and cheque payments manually.

Yes. The manual payment form works offline — it's saved on the device and sent automatically the moment the connection returns. Proof file uploads can be added once back online.

Every downloaded receipt carries a QR code. Anyone can scan it, or open a shared link, to confirm the receipt is genuine on GenisoftFEES's public verification page no login required.

Yes. Admins build instalment templates and apply them to a single bill or in bulk across a class, giving each student due-date milestones instead of one lump sum.

Yes. Beyond the default School Administrator and Bursar roles, you can create custom roles with granular permissions, and even restrict report visibility down to a single fee head.

No. Setup and recurring fees cover domain, hosting, maintenance and support as listed in the comparison table. Any work outside standard configuration custom feature development, data migration from a legacy system, or on-site training beyond the standard onboarding is scoped and quoted separately before work begins, never billed after the fact.

Yes. A school can move from the Per-Student Plan to the Premium Suite once enrolment growth makes the flat rate more economical, or the reverse if enrolment contracts. A switch is treated as a plan change at your next renewal date, with any difference in setup fee pro-rated.

Billing is fixed for the term based on the confirmed headcount at the start of that term. Students who join after the term begins are added at the next billing cycle; the plan does not retroactively charge or refund mid-term.

Recurring fees are billed annually (Premium Suite) or termly (Per-Student Plan) with no multi-year lock-in required. Either party may discontinue at the end of a billed period with written notice; the one-time setup fee is not refundable once configuration work has been delivered.

You retain the right to a full export of your school's data at any time, including at the point of discontinuation. Export is provided in a standard format at no additional charge.

Per-term metering is intentionally capped at 500 students beyond that scale, a flat annual fee is almost always cheaper than continuing to pay per student. At this point we move you onto Premium Suite (with any setup-fee difference pro-rated), or price a bespoke flat rate if your school has a specific reason to keep per-term billing at that size.